Services:
WiFi, Network Connectivity
Networking, Remote Access (VPN), Phone and TV
PC, Devices, Software, Printing & Copying
Hardware, Printers & Copiers, Software Approved List
Accounts, Passwords, Access
Passwords, Troubleshooting Tips, Remote Access, Security
Student Systems
TAC, eSchoolPlus, HAC, Cognos, PEIMS
Information Security
Cybersecurity
Software Review, Privacy
Business Systems
Tyler Munis, Kronos
business_systems@roundrockisd.org
Help Desk Phone Support:
Technology – (512) 464-5167
Info Services – (512) 464-5142
Help Desk Hours:
Tech Infrastructure – Mon-Thur 8 a.m.- 5 p.m.
Fri 7:30 a.m. – 4:30 p.m.
Info Services – Mon-Fri 7:30 a.m. – 4:30 p.m.
Regular Hours:
Tech Infrastructure – Mon-Thur 8 a.m.– 5 p.m.,
Fri 7:30 a.m. – 4:30 p.m.
Info Services – Mon-Thur 8 a.m. – 5 p.m.,
Fri 7:30 a.m. – 4:30 p.m.