Technology & Information Services

Services:

 

WiFi, Network Connectivity

Networking, Remote Access (VPN), Phone and TV

PC, Devices, Software, Printing & Copying

Hardware, Printers & Copiers, Software Approved List

Accounts, Passwords, Access

Passwords, Troubleshooting Tips, Remote Access, Security

Student Systems

TAC, eSchoolPlus, HAC, Cognos, PEIMS

Information Security

Cybersecurity

Software Review, Privacy

Business Systems

Tyler Munis, Kronos

business_systems@roundrockisd.org

Help Desk Phone Support:

Technology – (512) 464-5167
Info Services – (512) 464-5142

Help Desk Hours:

Tech Infrastructure – Mon-Thur 8 a.m.- 5 p.m.
Fri 7:30 a.m. – 4:30 p.m.
Info Services – Mon-Fri 7:30 a.m. – 4:30 p.m.

Regular Hours:

Tech Infrastructure – Mon-Thur 8 a.m.– 5 p.m.,
Fri 7:30 a.m. – 4:30 p.m.
Info Services – Mon-Thur 8 a.m. – 5 p.m.,
Fri 7:30 a.m. – 4:30 p.m.

Instructional Technology Web Page

Student Data Privacy

Parent Guide to Cybersecurity

Cybersecurity Blog