Services:
WiFi, Network Connectivity
Networking, Remote Access (VPN), Phone and TV
PC, Devices, Software, Printing & Copying
Hardware, Printers & Copiers, Software Approved List
Accounts, Passwords, Access
Passwords, Troubleshooting Tips, Remote Access, Security
Student Systems
TAC, eSchoolPlus, HAC, Cognos, PEIMS
Help Desk Phone Support:
Technology – (512) 464-5167
Info Services – (512) 464-5142
Help Desk Hours:
Tech Infrastructure – Mon-Thur 8 a.m.- 5 p.m.
Fri 7:30 a.m. – 4:30 p.m.
Info Services – Mon-Fri 7:30 a.m. – 4:30 p.m.
Regular Hours:
Tech Infrastructure – Mon-Thur 8 a.m.– 5 p.m.,
Fri 7:30 a.m. – 4:30 p.m.
Info Services – Mon-Thur 8 a.m. – 5 p.m.,
Fri 7:30 a.m. – 4:30 p.m.